1. About these terms
These Website Terms of Use apply when you use the Tudor Internet website. By using this website, you agree to use it lawfully and in line with these terms.
These terms apply to website use only. Separate terms, policies or agreements may apply to services you order from Tudor Internet, including hosting, domain names, SSL certificates, email services, support, billing and acceptable use.
Where there is a conflict between these Website Terms of Use and specific service terms for a product or service you purchase, the specific service terms will apply to that product or service.
Related policies and terms
Other terms and policies may also apply depending on the service or issue.
- Terms of Service — for hosting, domains and services you order.
- Privacy Policy — for how we collect, use and protect personal data.
- Complaints — for raising a complaint with Tudor Internet.
- Report Abuse — for reporting phishing, malware, spam, domain misuse or other harmful activity.
- Contact Us — for general enquiries and support.
Nothing in these Website Terms of Use affects any statutory rights you may have as a consumer.
2. Using our website
You may use our website for lawful purposes only. You must not use it in a way that could damage, disable, overload, impair or interfere with the website, our systems, our services or another user’s access.
You must not attempt to gain unauthorised access to any part of the website, Customer Portal, server, network, account, database or connected system.
You must be at least 18 years old to place orders, register an account or purchase services through this website. If you browse the public website, you must still use it lawfully and responsibly.
3. Accounts and passwords
If you register for an account or use the Customer Portal, you are responsible for keeping your login details secure and confidential.
You must not share your password with anyone else or allow unauthorised access to your account. If you believe your account has been accessed without permission, you should contact us as soon as possible.
We may suspend or restrict access to accounts where we reasonably believe there is a security risk, misuse, fraud, abuse or breach of applicable terms.
4. Acceptable use
You must not use our website or online systems for any unlawful, harmful, abusive, fraudulent or disruptive purpose.
You must not:
- use the website in breach of any applicable law or regulation;
- attempt to interfere with the website, Customer Portal, servers, systems or networks;
- introduce viruses, malware, harmful code or automated abuse;
- attempt to gain unauthorised access to any account, system or data;
- use the website to send spam, phishing, abusive or misleading content;
- copy, scrape, harvest or misuse website content, data or contact details;
- impersonate another person, company or organisation;
- submit false, misleading or fraudulent information.
We may block, suspend or restrict access to the website or related systems if we believe there has been misuse or a breach of these terms.
If you believe this website or any Tudor Internet service is being misused, you can report it through our Report Abuse page or by emailing abuse@tudornet.uk.
5. Intellectual property
Unless otherwise stated, the content on this website is owned by or licensed to Tudor Internet Ltd. This includes text, design, layout, graphics, logos, images, icons, documents, code and other website materials.
You may view, download or print website content for your own personal or internal business use, provided you do not modify it, remove notices or use it in a misleading way.
You must not copy, reproduce, republish, sell, licence, distribute or commercially exploit website content without our prior written permission, except where permitted by law.
7. Links and third-party websites
Our website may contain links to third-party websites, tools or services. These links are provided for convenience and information only.
We are not responsible for the content, availability, security, privacy practices or accuracy of third-party websites or services. You should review the terms and privacy policies of any third-party sites you visit.
8. Privacy and cookies
We process personal data in accordance with our Privacy Policy. Our website may also use cookies and similar technologies as explained in the cookie section of our Privacy Policy.
You can manage optional cookie choices using the Cookie settings link on our website.
9. Security
You must not misuse our website by knowingly introducing viruses, malware, trojans, worms, logic bombs or other material that is malicious, harmful or technologically damaging.
You must not attempt to attack the website through denial-of-service attacks, distributed denial-of-service attacks, credential stuffing, automated abuse, scraping or other unauthorised activity.
We may report suspected unlawful activity to relevant law enforcement or regulatory authorities and may co-operate with those authorities where appropriate.
10. Limitation of liability
Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited.
If you are a consumer, we are responsible for loss or damage that is a foreseeable result of our breach of these terms or our failure to use reasonable care and skill. We are not responsible for loss or damage that was not reasonably foreseeable.
Website content is provided for general information only and should not be treated as professional, technical, legal, financial or other specialist advice. You should obtain appropriate advice before taking or refraining from action based on website content.
If you use this website for business purposes, we will not be liable, to the fullest extent permitted by law, for loss of profit, revenue, business, anticipated savings, goodwill, business opportunity or any indirect or consequential loss arising from use of the website.
We are not responsible for loss caused by third-party websites, services or content that we do not control.
These Website Terms of Use do not replace or limit any separate service terms that apply to products or services purchased from Tudor Internet.
11. Changes to these terms
We may update these Website Terms of Use from time to time to reflect changes to the website, our practices or applicable law.
The latest version will be published on this page and will apply from the date shown above. Changes will not apply retrospectively where doing so would be unfair or unlawful.
12. Governing law
These terms are governed by the laws of England and Wales.
The courts of England and Wales will have jurisdiction, except where applicable consumer law gives you additional rights in the country where you live.