Articles

 Are there any setup fees?

No, we do not charge any setup fees.

 Do you accept customers from outside of the UK?

We certainly do. Web Hosting is a product that customers from around the world need, so we offer...

 Do you offer discounted rates for charities?

If your website is going to be to host a charity site, or will be a site that works to benefit...

 How do I purchase additional services from you at a later date?

Please complete the ordering process as usual and most services will automatically be added to...

 How long does an order take to process?

All orders for web hosting, domain registration/transfers, virtual private servers, security...

 How much hosting do I need?

If you are starting your first website, chances are you are not familiar with common hosting...

 What are your office hours?

Our office hours are:Monday-Friday 8am-6pmSaturday 9am-6pmClosed on Sundays and Bank Holidays

 What happens if I go over my Bandwidth limit?

You will receive an automated email when you are close or 5% over your allocation bandwidth,...

 What is bandwidth?

Bandwidth is the amount of data that is allowed to be transferred in and out of an account during...

 What is disk space?

Disk space is the amount of data allocated the a specific client. For instance, if a client is...

 What is the minimum length of contract?

It depends on your billing cycle. If you are on monthly billing period then your contract length...

 What is website hosting?

Web hosting is a service where a client rents disk space space on a server. Some advantages to...

 What payment methods do you accept?

We accept payment by all major credit and UK debit cards including MasterCard, Visa, Visa...

 Where are your servers located?

The majority of our servers are hosted in London or Maidenhead in the United Kingdom, We do...